OnPay PEO Review 2024 | Features, Costs, and Alternatives
Written By Michael Carr, Advisor Staff
Our Findings
OnPay PEO is a comprehensive payroll and HR solution designed for small to medium-sized businesses, offering services such as payroll processing, tax filing, benefits administration, and HR support. Known for its affordability and simplicity, OnPay provides easy-to-use tools and responsive customer service, helping businesses streamline HR tasks. While it has many advantages, like integration flexibility and transparent pricing, some users may find its feature set limited for larger businesses. Here’s a look at its pros and cons:
- User-friendly interface and setup
- Transparent and affordable pricing structure
- Includes HR compliance tools
- Seamless payroll and tax filing
- Flexible integrations with software
- Limited advanced HR features
- Not ideal for large companies
- Basic reporting customization
- No 24/7 customer support
- Limited international payroll options
Popular Alternatives to OnPay PEO Services
Pros: Perfect for medium-sized companies
Cons: High-cost services
Cost: $99/Month for up to 10 employees
Pros: 20% less employee turnover
Cons: Long contract terms
Cost: $49 per active contract/month
Pros: Perfect for risk management
Cons: Smaller benefits offerings
Cost: $40-$160 per employee/month
Pros: Trusted Small-Medium Businesses
Cons: Fewer benefit offerings
Cost: $90-$115 per employee/month
Non-Biased Review Process
OnPay PEO Features
Full-Service Payroll Processing: OnPay automates payroll calculations, tax withholdings, and filings for federal, state, and local taxes, ensuring compliance and accuracy.
Employee Self-Service Portal: Employees can access their personal information, view pay stubs, manage direct deposit details, and request time off through a user-friendly portal.
Automated Tax Filing and Payments: The platform handles all aspects of tax filing and payments, including quarterly and annual forms, reducing administrative burden and minimizing errors.
Benefits Administration: OnPay integrates with various benefits providers, allowing businesses to manage health insurance, retirement plans, and other employee benefits seamlessly.
HR Tools and Compliance: The software includes HR functionalities such as onboarding workflows, document management, and compliance audits to help businesses adhere to employment regulations.
OnPay Corporate Information
OnPay is a privately held company based in Atlanta, Georgia, specializing in payroll, human resources (HR), and benefits management software tailored for small and medium-sized businesses. The company originated from a traditional payroll service and launched its online platform in 2009, aiming to modernize payroll processes for businesses across various industries. The company’s founder, Jesse Burgess, joined the family-owned payroll business in 2007. Recognizing the inefficiencies in manual payroll processing, he sought to streamline operations by automating repetitive tasks. This initiative led to the development of OnPay, which transitioned payroll services to an online platform, enhancing efficiency and user experience. OnPay’s core values emphasize delivering exceptional customer service, leveraging payroll expertise, and integrating advanced technology. The company is committed to providing an intuitive and efficient solution that simplifies payroll and HR tasks for small business owners. By focusing on user-friendly design and comprehensive support, OnPay aims to empower businesses to manage their payroll and HR functions with confidence. Over the years, OnPay has expanded its offerings to include a range of HR tools and benefits administration services, reflecting its dedication to meeting the evolving needs of its clients. The company’s growth and success are attributed to its deep-rooted experience in payroll services and its continuous investment in improving customer experience.
Know Your PEO Options
What’s Important to YOUR Business? Cost? Features? Experience in Your Niche?
WHAT SEPARATES OnPay PEO FROM THE COMPETITION?
OnPay PEO sets itself apart from competitors by offering a unique combination of simplicity, affordability, and comprehensive support tailored to small and medium-sized businesses. Unlike many larger providers, OnPay focuses on delivering a straightforward, intuitive platform that’s easy to use even for those without extensive payroll or HR experience. This user-friendly design, combined with transparent pricing, allows businesses to access premium payroll and HR services without facing hidden fees or complex cost structures.
Additionally, OnPay’s commitment to excellent customer service is evident through its hands-on support team, which helps clients troubleshoot and optimize the software for their specific needs. The platform’s adaptability also sets it apart, with robust integration options for popular business software, including accounting tools and benefits providers, making it easy for companies to streamline their existing workflows.
OnPay’s dedication to compliance and accuracy in payroll processing ensures businesses stay current with tax regulations, which is crucial for smaller operations that may lack specialized HR staff. Furthermore, OnPay offers flexible HR features, such as employee onboarding, document management, and compliance tracking, giving companies essential tools that grow alongside their business needs. This mix of accessibility, reliability, and responsive support makes OnPay a strong choice for businesses looking for a dependable PEO partner.
OnPay PEO VS. Rippling AND Insperity
OnPay vs. Rippling
- Target Market: OnPay serves small to medium businesses needing basic payroll and HR, while Rippling also supports larger enterprises with broader HR and IT features.
- Features: OnPay offers payroll and tax filing; Rippling provides extensive functionalities, including device management.
- Pricing: OnPay is $40/month + $6 per employee; Rippling starts at $8/user, with extra costs for added features.
OnPay vs. Insperity
- Service Model: OnPay provides payroll and HR tools, while Insperity acts as a full-service PEO with extensive HR outsourcing.
- Features: OnPay focuses on payroll and basic HR; Insperity includes benefits, risk management, and compliance.
- Pricing: OnPay has transparent pricing, while Insperity offers customized quotes based on the services needed.
MICHAEL CARR
PEOcosts.com Advisor Staff
Michael Carr brings a wealth of expertise in business analysis, research, and writing to his role as the lead advisor for PEOcosts.com. With over a decade of experience in producing in-depth, data-driven reviews, Michael has a deep understanding of the PEO landscape and the challenges businesses face when outsourcing HR functions.
A graduate of a top-tier university with a degree in Business Administration and a focus on Human Resources, Michael combines his formal education with hands-on industry knowledge. His career has spanned roles in business consulting and content strategy, giving him a unique perspective on how HR services impact business growth and efficiency.
Michael’s exceptional research skills allow him to assess PEO companies thoroughly, evaluating service offerings, PEO pricing structures, and customer satisfaction with precision. His writing expertise ensures that his reviews are not only insightful but also easy to understand, helping business owners make informed decisions with confidence.
At PEOcosts.com, Michael is dedicated to creating honest, unbiased content that empowers businesses to select the best PEO solutions. His commitment to excellence and passion for helping companies thrive make him an invaluable part of the team.