Gusto PEO Review 2024 | Features, Costs, and Alternatives
Written By Michael Carr, Advisor Staff
Our Findings
Gusto PEO is a popular choice for small to medium-sized businesses looking for a comprehensive platform that handles HR, payroll, and benefits administration. Known for its intuitive interface and robust feature set, Gusto aims to streamline workforce management while remaining affordable. However, it may not be ideal for every business, especially those with unique or advanced HR needs. Below are five pros and cons of Gusto PEO to help you decide if it’s a good fit.
- User-friendly, intuitive interface
- Affordable for small businesses
- Excellent payroll automation tools
- Comprehensive benefits options
- Strong customer support reputation
- Limited advanced HR functions
- Not ideal for large companies
- Some add-on fees
- Occasional reporting limitations
- Limited international payroll options
Popular Alternatives to Gusto PEO Service
Pros: Intuitive user experience
Cons: Limited outside U.S. services
Cost: $40/Month + $6/User
Pros: Integrated platform simplicity
Cons: Complex pricing structure
Cost: $35/Month + $8/User
Pros: Robust automation tools
Cons: Some features cost extra
Cost: $29.990/Month + $5/Employee
Pros: Strong compliance support
Cons: Higher cost
Cost: 2% to 10% of wages
Non-Biased Review Process
Gusto PEO Features
Full-Service Payroll: Gusto automates payroll processing, including tax calculations and filings, ensuring compliance with federal, state, and local regulations.
Employee Benefits Administration: Manage health insurance, 401(k) plans, and other benefits directly through Gusto, simplifying enrollment and administration.
Time Tracking and Project Management: Track employee hours and manage projects within the platform, integrating seamlessly with payroll for accurate compensation.
Hiring and Onboarding Tools: Streamline the hiring process with customizable offer letters, onboarding checklists, and e-signature capabilities.
Compliance Assistance: Stay updated with labor laws and regulations through Gusto’s compliance support, helping mitigate legal risks.
Gusto Corporate Information
Gusto, founded in 2011 by Joshua Reeves, Tomer London, and Edward Kim, is a technology company that provides an online platform offering payroll, benefits, and compliance services for employers and employees.
Originally launched as ZenPayroll in 2012, the company rebranded to Gusto in 2015 to reflect its expanded services, which now include health benefits and workers’ compensation.
Gusto’s mission is to create a world where work empowers a better life.
The company emphasizes core values such as integrity, innovation, customer-centricity, collaboration, and growth.
These principles guide Gusto’s commitment to simplifying complex business processes and fostering a positive workplace culture.
As of 2024, Gusto serves over 300,000 businesses nationwide, processing tens of billions of dollars in payroll annually.
The company has offices in San Francisco, Denver, and New York City, employing approximately 3,100 people.
Gusto’s platform offers a range of services, including full-service payroll, employee benefits, time and attendance tracking, hiring and onboarding tools, and compliance assistance, all designed to help businesses manage their teams effectively.
Know Your PEO Options
What’s Important to YOUR Business? Cost? Features? Experience in Your Niche?
WHAT SEPARATES Gusto PEO FROM THE COMPETITION?
Gusto PEO stands out from competitors due to its user-friendly platform and deep focus on providing small to medium-sized businesses with an all-in-one solution for payroll, HR, and benefits administration. Unlike many providers that may prioritize larger enterprises, Gusto’s services are specifically tailored to meet the needs of smaller businesses, making complex HR processes accessible and affordable. Their software is known for being intuitive, which reduces the learning curve for users and allows business owners and HR teams to manage essential functions with ease.
Another distinctive aspect of Gusto is its emphasis on a seamless, people-centric experience. Their platform incorporates tools for everything from onboarding new employees to handling payroll taxes automatically, which significantly reduces administrative burdens. Gusto also stands out for its focus on transparency and flexibility, with a straightforward pricing model that minimizes hidden fees. Additionally, the company values compliance support, keeping up with labor regulations to help clients mitigate legal risks. Gusto’s customer support is frequently highlighted as responsive and supportive, which is crucial for businesses that may not have large HR teams. These factors combined make Gusto a popular choice among small business owners seeking a comprehensive, reliable PEO solution that prioritizes simplicity and support.
Gusto PEO VS. Rippling And Onpay
Gusto PEO vs. Rippling:
- Pricing: Gusto offers tiered pricing, while Rippling uses customizable, quote-based pricing.
- User Experience: Gusto is known for its user-friendly interface; Rippling has a more integrated platform.
- Payroll: Both provide full-service payroll, but Rippling includes international payroll options.
Gusto PEO vs. OnPay:
- Pricing: Gusto has tiered plans, whereas OnPay offers a flat rate.
- Payroll: Both platforms offer full-service payroll; OnPay allows unlimited payroll runs.
- Support: Gusto offers multiple support options; OnPay includes personal onboarding assistance.
MICHAEL CARR
PEOcosts.com Advisor Staff
Michael Carr brings a wealth of expertise in business analysis, research, and writing to his role as the lead advisor for PEOcosts.com. With over a decade of experience in producing in-depth, data-driven reviews, Michael has a deep understanding of the PEO landscape and the challenges businesses face when outsourcing HR functions.
A graduate of a top-tier university with a degree in Business Administration and a focus on Human Resources, Michael combines his formal education with hands-on industry knowledge. His career has spanned roles in business consulting and content strategy, giving him a unique perspective on how HR services impact business growth and efficiency.
Michael’s exceptional research skills allow him to assess PEO companies thoroughly, evaluating service offerings, pricing structures, and customer satisfaction with precision. His writing expertise ensures that his reviews are not only insightful but also easy to understand, helping business owners make informed decisions with confidence.
At PEOcosts.com, Michael is dedicated to creating honest, unbiased content that empowers businesses to select the best PEO solutions. His commitment to excellence and passion for helping companies thrive make him an invaluable part of the team. Learn more about PEO today.